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  Contact : 01782 698620

Can you support me for only a short amount of time each day?

Our minimum duration of visit depends on your care requirements and where you are specifically located. Should you require short visits, Please contact a member of our Care Team who will be able to advise how we are able to help you.

What if I only require support with my household chores?

As part of your care package, your Domiciliary Support Worker can support you with everyday activities including light household chores, such as laundry, washing up and hoovering. Unfortunately, we do not provide solely domestic support without supporting any healthcare requirements. If you only require
support with household chores we would then on the basis of agreement with you or relatives design a different set of plan and contract which reflects your needs and a different set of fees and hours will also apply.

Can your domiciliary Support Worker help me with my pets?

Whilst our Domiciliary Support Worker will do everything they can to support you, we cannot guarantee support with your pets. If you do require help with looking after your pets, we will do our utmost to match you with Domiciliary Support Worker who feel comfortable doing so.

How soon can my care service start?

Our service can often commence within 48 hours of your initial enquiry. Upon receiving your enquiry, we will arrange for an Assessor to visit you in your home and carry out a full assessment of your care requirements and a risk assessment to ensure your safety. A personalised care plan will be produced for you, which we will finalise with you and your family, making sure that you are happy with every aspect. We will select Domiciliary Support Worker to provide your care based on your needs, personality and preferences.

We understand that in a crisis situation you need us to react quickly to allow a care package to start immediately. In such circumstance we will simplify our service delivery process and carry out an immediate assessment in order to facilitate a faster response.

If you have any further questions, please contact our Care Team at Elite
Domiciliary Care today.